A security system is designed to defend your property. But what actually transpires in the event your home security alarms go off in St. George? What should you do to be certain you and your family are taken care of?
Your first priority is not to panic. Remember that your 24/7 monitoring experts are there for you. Then take the steps described below to be fully equipped to handle any urgent situation.
Our 24-Hour Specialists Are There For You
A 24-7 monitoring specialist is instantly notified when your St. George home security alarms go off. When an agent is alerted, they will contact you n a hurry to determine what triggered your home’s defense. Your alarm can trip for several different reasons, including:
In cases where the alarm was tripped accidentally—like forgetting that your entry-point sensors are armed when you unlatch a window or door— a monitoring specialist will call to find out if help is needed. Provide your predetermined password, and they can turn off the alarm.
In the event there is a legitimate crisis, the monitoring agent will send out emergency personnel, including firefighters, EMS, and law enforcement, to your residence. They also have the ability to act as the point of contact when you aren't at home. Your monitoring team can also apprise emergency services on which component was tripped, helping them prepare for what could be a dangerous situation. Then the agent will stay on the line with you to assist in keeping you in control and let you know what to do next.
Here’s What You Should Do if Your Alarm Goes Off In St. George
Waking up in the middle of the night to a security warning echoing through your house can be incredibly scary—particularly if you aren’t clear as to why it’s occurring. The smartest thing to do is remain calm and follow these steps:
Before anything else, find a safe location. Collect all members of your family including pets as quickly as possible and proceed to a shielded space at your property or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem in your home, but this can be incredibly dangerous. Instead, focus on keeping you and your family members protected and let the professionals resolve the crisis.
Finally, keep in close contact with your monitoring specialists and emergency professionals. You are able to be conferenced in, so everyone is speaking on the same line. Conversely, if it’s not possible to get a direct call to emergency services, you’re still able to obtain alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you know what to do should a legitimate crisis happen.
Defend Against Any Emergency in St. George with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are completely protected. With 24-hour monitoring, home automation, and entry-point sensors, your property will become the safe haven you intended it to be. Customize a comprehensive home security plan by submitting the form below or call (435) 393-6111 to get started.